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How Can We Help?


Whether you have a question about garage storage, need help picking the right tool kit, or want advice on robotic mowers, we are ready to help.

Most messages answered within 1 business day
Ways To Connect

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Email

support@Garage-Empire.com
Replies within 24 hours

Phone

(916)256-4181
Mon–Fri 9am–5pm PST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Quick Answers

Frequently Asked Questions


How long does shipping take for storage systems?

Most garage storage systems and tool kits ship within 1 to 3 business days. Delivery typically takes 5 to 7 business days depending on your location. Orders over $100 qualify for free shipping.

Can I track my order after it ships?

Absolutely. Once your order ships, you will receive a confirmation email with a tracking number and a direct link to follow your package. If you do not see the email, check your spam folder or contact us with your order number.

What is your return policy on garage storage products?

We accept returns within 30 days of delivery for unused items in their original packaging. Simply reach out to our support team with your order number and we will walk you through the process. Return shipping costs may apply depending on the reason for the return.

Can I exchange a tool kit for a different set?

Yes, exchanges are available within 30 days of delivery as long as the product is in new, unused condition. Contact us and we will help you find the right replacement. We want to make sure you end up with exactly what your garage needs.

How do I choose the right robotic lawn mower for my yard?

The best mower depends on your yard size, terrain, and slope. Our product descriptions include coverage area recommendations for each model. If you are unsure, send us your yard dimensions and we will suggest the best match.

Do your garage storage systems come with mounting hardware?

Yes, all wall-mounted storage systems include the necessary hardware for standard drywall and stud installation. Each product listing specifies what is included in the box. For concrete or brick walls, you may need additional anchors which we can recommend.

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Business Hours


Monday – Friday 9:00 AM – 5:00 PM PST
Saturday – Sunday Closed
Our Promise

Our Commitment To You


Fast Response

Every message gets a personal reply within one business day, not an automated response.

Secure Shopping

Your payment information and personal data are protected with industry-standard encryption.

Quality Guaranteed

Every product is built to handle the demands of a working garage, backed by our satisfaction guarantee.

Free Shipping

Orders over $100 ship free to your door, with tracking provided every step of the way.